Effective Date: 21/04/2025

 

1. Introduction

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1. These Terms are an agreement between you ("you," "your," or "Customer") and Stories by Trinity, ABN [80 943 507 009] at [31 Subiaco Road, North Kellyville] ("we," "our," "us"). By using the Site, you agree to abide by these Terms, which may be updated from time to time without prior notice, and agreed to at point of purchase.

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2.Products and Services

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1. We offer a variety of bridal services, which may include:

   1. Wedding dress sales and rentals

   2. Bridal accessories

   3. (our Services and Products)

2. All descriptions and prices of products and services are subject to change at any time without notice. We reserve the right to discontinue any products or services at our discretion.

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3.Ordering and Payment

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1. Orders: All orders are subject to availability. We reserve the right to limit the quantity of products or services ordered.

2. Payment:

3. A deposit of 50% must be made in full before the order is processed unless otherwise agreed upon. We accept Bank Transfer, Paypal and EFT payments. We do not accept cash payments. The remainder is to be paid in full upon collection.

4. Dresses will be ordered and delivered to the boutique for collection where the remaining due amount is to be paid.

1. Pricing: Prices are listed in Australian currency and include taxes and shipping fees.

 

4.Shipping and Delivery

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1. Shipping: Delivery times may vary based on location. We are not responsible for delays caused by third-party carriers and providers. The estimate time to receive your order is subject to the services and products purchased and will be provided at point of sale.

2. Returns and Exchanges: Due to the nature of our products, all sales are final. And we will not accept exchanges for change of mind, colour, or size. 

3. Custom Orders: Custom-made or personalized items cannot be returned or exchanged unless there is a defect. Products with a material defect may be returned for a refund within 28 days of purchase.

4. We do not take responsibility for Force Majure events. These are events out of our control or not reasonably foreseeable, such as but limited to, forces of nature, major cyber incidents, conflict and warfare, and substantial changes in law.

5. An estimate of time to receive your order will be around 10 Weeks, provided there are no unforeseen circumstances, however you will be updated if there are any issues.

 

5.Appointments and Consultations

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1. Appointments:

   1. Appointments for bridal fittings, consultations, and other services can be scheduled through our website or by contacting us directly. 

   2. Cancellations: If you need to cancel or reschedule an appointment, please provide as much notice as possible. 

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6.Intellectual Property

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1. All content on the Site, including images, logos, trademarks, text, graphics, and software, is the property of Stories by Trinity and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission from us.

 

7.Privacy and Data Protection

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1. Your use of the Site is governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

 

8.User Conduct

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1. You agree to use the Site only for lawful purposes. You may not:

   1. Use the Site to transmit harmful or unlawful content

   2. Impersonate others or provide false information

   3. Attempt to interfere with the Site’s security or disrupt the Site’s functionality

2. You, the user, consent to the use of your reviews published on the Site, to be used in promotional and marketing services by the Stories by Trinity. This includes consenting to the alteration, shortening and change of style of the content you publish on the Site.

 

9.Limitation of Liability

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1. To the fullest extent permitted by law, Stories by Trinity is not liable for any direct, indirect, incidental, special, or consequential damages that arise from your use of the Site or Services. This includes, but is not limited to, errors in product descriptions, service disruptions, or damages arising from the use of our products.

 

10.Indemnification

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1. You agree to indemnify and hold harmless Stories by Trinity, its affiliates, employees, agents, and contractors from any claims, losses, or damages, including legal fees, that arise out of your use of the Site or violation of these Terms.

 

11.Governing Law

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1. These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.

2. Any disputes that may arise between the parties is to be resolved by genuine and honest attempts at negotiation prior to other forms of dispute resolution.  

 

12.Changes to Terms

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1. We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated “Effective Date” and if you have subscribed to email services, it will be provided via email. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

 

13.Contact Information

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1. If you have any questions or concerns about these Terms, please contact us via email at storiesbytrinity@gmail.com.au.

 

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